Calls go unanswered
People with emergencies call two or three companies in a row. The first one to answer gets the job.
Technology partner for home service businesses
Capture every job you've earned.
Websites, AI call answering and review systems that stop customers slipping away at every step.
24/7Calls and web chats answered, nights and weekends included
<30sCallback when a caller hangs up early
~2 weeksFrom your first call with us to launch
1 teamFor your website, calls, reviews and follow-ups
Your business leaks customers at every step
Most lost jobs never show up anywhere. The customer searched, called or waited, then went with someone else.
Nobody finds you on Google
If you're not in the map results for your town, you're not on the list.
Your website doesn't convert
Visitors land, can't get a quick answer, and leave.
Things break after hours
Pipes burst at 2am. Voicemail hands that job away.
Too few reviews
Happy customers forget to leave one. The competitor with 300 reviews gets the call.
Past customers drift away
Nobody calls them about the tune-up, so someone else does.
What missed calls alone cost you each month
Move the sliders to match your business.
Estimated revenue lost per month
$0
Jobs lost per month0
Revenue lost per year$0
Based only on your inputs. It leaves out repeat work and referrals from those customers.
One system for every moment a job can slip away
Start with the biggest leak. Add the next piece when the first one pays for itself. Each service is priced on its own.
Where most clients start
Get found first, then turn visitors into jobs
We build fast, mobile-first sites that rank in the towns you serve. An AI chatbot answers visitors and books jobs, day or night.
What you get: More people find you and reach out
- Service and city pages for every town you cover
- Google Business Profile alignment and schema markup
- A chatbot trained on your services, prices and FAQs
- Form and chat leads get an instant text or callback
Our core service
Never lose a caller to voicemail
Calls you miss forward to your AI agent, or it answers every call. Hang-ups get a callback in 30 seconds.
What you get: More booked jobs
- Call forwarding when you can't answer
- Or an AI receptionist on every call
- 30-second callback for hang-ups
- Emergency transfer to your on-call tech
Add when you need it
Follow up before the lead goes cold
Your agent calls new web leads within a minute, follows up on open quotes and confirms upcoming appointments.
What you get: Fewer leads go cold
- Speed-to-lead calls for forms, ads and Angi leads
- Quote and estimate follow-ups
- Appointment confirmations and reminders
- Only contacts people with consent, and honors opt-outs
Add when you need it
Answer every question, day or night
Pricing, warranties, financing and job status, answered patiently with the answers you approve.
What you get: Fewer interruptions for your team
- Answers product and service questions
- Handles "where's my tech?" status calls
- Explains financing and warranty terms
- Passes complex calls to your team with context
Add when you need it
Turn happy customers into Google reviews
After each job, your agent checks in, texts happy customers a review link and flags unhappy ones to you.
What you get: Trust that wins the next customer
- Friendly check-in call or text after each job
- One-tap Google review link
- Unhappy customers flagged to you privately
- More reviews lift your Google Maps ranking
Add when you need it
Bring past customers back for more
Your agent calls past customers for tune-ups, renewals and seasonal work, and books the visit on the call.
What you get: More work from customers you already have
- Seasonal and yearly maintenance reminders
- Win-back calls to lapsed customers and plans
- Books the job during the call
- Loyal customers send referrals your way
Websites
A website built to bring in jobs
Most trade websites look fine and capture nothing. Ours rank in the towns you serve and turn visitors into booked work.
Website chat, Liftline Garage Doors10:42 PM
AIHi there. Need help with your garage door today?
VISITORMy spring snapped. How much to fix it?
AISpring replacement usually runs $180 to $260, depending on the door. A tech is free at 9am tomorrow. Want me to book it?
VISITORYes please.
AIDone. You'll get a confirmation text in a moment.
Job booked from the website. Owner notified by text.
Ranks in the towns you serve
Service and city pages, Google Business Profile alignment and schema markup, built in from day one.
AI chat that books jobs
Answers questions at 11pm and puts the job on your calendar while the visitor is still on the page.
No lead waits
Every form and chat triggers an instant text or callback, so nobody moves on to the next search result.
Your reviews, front and center
Your best Google reviews on every page, so visitors trust you before they call.
Never miss a call, your way
Forward the calls you can't take, or let your AI agent answer every call. Callers who hang up get a callback in 30 seconds.
Try it now: answer Grace's call and ask her anything.
Live AI demoIncoming
Grace
Captivon's AI receptionist
Incoming call from Grace
Try askingHow does call forwarding work?Do you build websites?How fast can I go live?
Uses your microphone in the browser. Calls may be recorded to improve the demo.
Your phone rings as usual
Pick up and nothing changes. Your team keeps answering the calls it can.
No answer? The call forwards
After the rings you choose, when the line is busy or after hours, the call goes to your AI agent.
Your agent answers in your name
It knows your services, prices, service area and hours, and asks the questions you would.
The job is booked on the call
It books an open slot and texts a confirmation. Emergencies go straight to your on-call tech.
Forwarded after hours, KeyPro Locksmith11:52 PM
AIThanks for calling KeyPro Locksmith, this is Sam. What's going on tonight?
CALLERI'm locked out of my house and my phone's almost dead.
AILet's get you inside fast. What's the address, and is anyone or any pet inside?
CALLER1840 Maple Ave. Just me out here.
AIAn after-hours lockout is $145. A tech can be there in about 35 minutes. Shall I send them?
Tech dispatched on this call. Price confirmed by text.
Your agent becomes the receptionist
Every call to your business number gets answered on the first ring, day or night.
It handles the everyday questions
Prices, service area, hours, reschedules and job status, without pulling your team off jobs.
Urgent calls still reach a person
Emergencies and callers who ask for someone get transferred live to you or your on-call tech.
Every call is logged
Recordings, transcripts and summaries land in your dashboard, and jobs land on your calendar.
AI receptionist, Arctic Air HVAC2:07 PM
AIArctic Air HVAC, this is Maya. How can I help?
CALLERMy AC stopped blowing cold air and it's 95 degrees in here.
AISorry to hear that. Is anyone at home elderly or unwell in this heat?
CALLERMy mom lives with us. She's 82.
AII'll mark this as priority. A tech can be there by 4:30 today. What's the address?
Priority job booked. Visit today at 4:30 PM.
A caller hangs up early
Some callers hang up before the call forwards. Your agent catches every one of them.
Your agent calls back in 30 seconds
It calls from your business number and uses your business name.
Or texts, if they'd rather type
A friendly text from your number starts the conversation when a call isn't convenient.
The job gets booked
Either way, the job lands on your calendar with a summary for your team.
Callback after hang-up, Liftline Garage Doors7:16 AM
AIHi, this is Sam calling back from Liftline Garage Doors. You just tried to reach us?
CALLERYes. My garage door won't open and my car's stuck inside.
AIThat sounds like a broken spring. Please don't lift the door by hand. A tech can be there by 9am. Does that work?
CALLERPerfect, thank you.
Called back in 24 seconds. Visit booked for 9:00 AM.
Everything a good receptionist does, around the clock
Answers like your best receptionist
Answers 24/7, all year
Nights, weekends and holidays. You choose when your agent steps in.
Knows your business
Prices, fees, service area, plans, promotions and FAQs, in your words.
Your voice and greeting
Pick the name, voice, greeting and how it introduces itself.
English and Spanish
Callers get help in the language they speak. More on request.
Books and routes the work
Books on your calendar
It offers real open slots in the calendar or CRM you already use.
Reschedules and cancels
Customers confirm, move or cancel visits without calling your office.
Emergency transfer
The emergency words you pick send the call to your on-call tech.
Recognizes repeat customers
Returning callers and members are greeted by name, with their history.
Keeps you in control
Recordings and summaries
Every call is recorded. A summary reaches you seconds after it ends.
Step into any text
Read text conversations as they happen and take over whenever you want.
Spam filtering
Robocalls and spam never reach you or clutter your reports.
Keeps your number
Simple call forwarding on your current number. Nothing to port.
Built for trades where every customer counts
Every trade has its own emergencies, seasons and searches. We build each system around yours.
1:10 AM. Locked out, phone at 12%
Lockout callers dial three locksmiths at once
Your agent answers fast with a clear price and arrival time, and sorts home, car and business jobs before dispatch.
Your AI agent“For a car lockout, I just need the make, model and year. A tech can be there in about 25 minutes. The service call is $95.”
Where you lose jobs
- Jobs lost in the seconds it takes to call someone else
- Callers hang up when nobody gives a price
- Wasted trips from wrong job or vehicle details
What your agent does
- Quotes your pricing rules clearly and consistently
- Sorts lockouts, rekeys, lock changes and key fobs
- Mentions your ID and proof-of-ownership policy
- Treats a child or pet locked in a car as a 911 emergency
What it asks every caller
Home, car or business?Exact locationMake, model and yearAnyone locked inside?Keys lost or locked in?ID available?
Pairs well withLocal SEO websiteReview collectorSupport agent for pricing questions
9 PM. Droppings in the pantry
Turn one-time callers into recurring plans
Your agent identifies the pest, answers safety questions with your approved answers and explains your plans clearly.
Your AI agent“Our treatment is pet-safe once dry, which takes about an hour. Most families with mice choose the quarterly plan. Shall I book an inspection?”
Where you lose jobs
- Price shoppers never hear why a plan is worth it
- Termite and wasp season floods your office
- Plans lapse because nobody calls to renew
What your agent does
- Identifies the pest and how bad it is
- Answers pet, child and prep questions your way
- Explains one-time and recurring plans
- Books inspections on your route schedule
What it asks every caller
Which pest?Where was it seen?For how long?Property sizePets or kids?One-time or ongoing?
Pairs well withLocal SEO websiteRe-engagement for lapsed plansReview collector
3 AM. Storm, basement flooding
Restoration jobs go to whoever answers first
Your agent stays calm, captures loss type and insurance details, and alerts your emergency crew within seconds.
Your AI agent“If it's safe, stay away from outlets near the water. Has the water stopped coming in? And who's your insurance provider?”
Where you lose jobs
- Night and storm calls go to the first crew that answers
- Missing intake details slow down insurance claims
- Plumber and adjuster referrals hit voicemail
What your agent does
- Identifies clean water, sewage, fire, smoke or mold loss
- Captures insurance provider and claim number
- Gives safety guidance based on your rules
- Alerts your crew with a live transfer
What it asks every caller
Water, fire or mold?When did it start?Is the source stopped?Rooms affectedInsurance and claim numberOwner or tenant?
Pairs well withLocal SEO websiteOutreach on estimates and referralsReview collector
7:15 AM. Spring snapped, car trapped
Stuck doors need a same-day booking
Your agent diagnoses the problem, gives spring safety warnings and books the visit with door and opener details.
Your AI agent“That sounds like a broken torsion spring. Please don't lift the door by hand. I can get a tech to you by 10am.”
Where you lose jobs
- "How much for a spring?" callers hang up
- Morning emergencies arrive while techs are on jobs
- Opener and new-door sales go unasked
What your agent does
- Diagnoses springs, cables, tracks, openers and panels
- Explains your service call fee
- Gives spring safety warnings first
- Captures door size and opener brand for upsells
What it asks every caller
What is the door doing?Stuck open or closed?Car trapped inside?Single or double?Opener brandAddress
Pairs well withLocal SEO websiteRe-engagement for yearly tune-upsReview collector
10:30 PM. Broken down on the interstate
Get exact locations and dispatch in minutes
Your agent checks the driver is safe, captures location and vehicle details, and hands dispatch a complete job.
Your AI agent“First, are you somewhere safe? Put your hazards on. What's the nearest exit or mile marker?”
Where you lose jobs
- Drivers call the next company while your line rings
- The wrong truck goes out due to missing details
- "Where's my truck?" calls clog dispatch
What your agent does
- Captures highway, exit, mile marker or landmark
- Gets vehicle, condition, AWD and destination
- Handles motor club and payment details
- Gives ETAs using your rules
What it asks every caller
Are you safe?Exact locationMake, model and colorAccident or breakdown?Does it roll?Destination
Pairs well withLocal SEO websiteSupport agent for status callsReview collector
11:40 PM. Water through the ceiling
The first plumber to answer wins
Your agent spots real emergencies, helps callers stop the water and gets your on-call plumber moving right away.
Your AI agent“Let's stop the water first. The main shut-off is usually where the water line enters the house. I'm alerting our on-call plumber now.”
Where you lose jobs
- After-hours emergencies go to whoever answers first
- Price shoppers tie up the line while real jobs ring out
- Water heater and repipe leads sit in voicemail
What your agent does
- Separates active leaks, sewage and no-water calls from routine jobs
- Explains your trip fee and service area
- Books drain, water heater and repipe estimates
- Transfers true emergencies to your on-call plumber
What it asks every caller
Is water leaking now?Which room or fixture?Is the water shut off?Owner or renter?Water heater ageAddress
Pairs well withLocal SEO websiteReview collectorRe-engagement for yearly drain service
Saturday, 4 PM. 97°F and the AC just died
Handle peak season without hiring more staff
Your agent triages no-heat and no-cool calls, puts vulnerable households first and books your maintenance members.
Your AI agent“I see you're on our Comfort Club plan, so you get priority. Is anyone at home elderly, very young or unwell?”
Where you lose jobs
- Heatwave and cold snap calls go unanswered
- No-heat and no-cool calls at night go to competitors
- Maintenance members expecting priority hit voicemail
What your agent does
- Moves no-heat calls with vulnerable people to the front
- Tells callers who smell gas to leave and call the gas company
- Recognizes your maintenance members
- Books tune-ups, repairs and replacement estimates
What it asks every caller
Heating or cooling?What's the system doing?System age and brandAnyone vulnerable at home?Maintenance member?Address
Pairs well withLocal SEO websiteRe-engagement for seasonal tune-upsOutreach on replacement quotes
See everything you capture
Calls, website leads, booked jobs and new reviews in one live dashboard. A weekly summary lands in your inbox.
Your business, last 30 daysLive
312Calls handled
58Website leads
64Jobs booked
$28,410Est. revenue captured
23New Google reviews
11:52pLockout, 1840 Maple Ave, after hoursBooked$145
10:42pWebsite chat: spring replacementBooked$220
10:14aKitchen sink leak, called back in 22sRecovered$380
9:20aNew 5-star Google reviewReview-
Example data. Your dashboard shows your own results.
One partner instead of five vendors
Most owners juggle a web designer, an answering service, an SEO agency and a review app. None of them talk to each other.
The usual setup
- A website that went live once and never changed
- An answering service that takes messages and bills per minute
- SEO reports full of numbers, with no booked jobs attached
- A review tool nobody remembers to use
- Five logins, five bills and nobody responsible for results
With Captivon
- One team builds, runs and tunes every piece
- Website leads, calls and reviews flow into one dashboard
- Every service is measured in booked jobs, not clicks
- Separate services, clear monthly prices, month-to-month
- Start with one piece and add more when it pays off
Start with one leak. Fix the rest when you're ready.
You spend about an hour with us in total. We handle the build, setup, testing and tuning.
- Day 1
Free capture audit
We check your Google presence, website, call handling and reviews, and show you where customers slip away.
- Week 1
We fix the biggest leak first
Usually a new website or AI call answering. We write, build and connect everything for you.
- Week 2
You test it
Click it, call it, try to trip it up and tell us what to change. It goes live when you're happy.
- Around day 14
Go live, then grow
We launch, review results with you every month and add the next piece when it makes sense.
FAQ
Questions, answered
What does Captivon Technologies do?
Captivon is a technology partner for home service businesses. We build local SEO websites, AI call answering, missed call recovery and review systems that help you capture more of the customers you already attract.
Do you build websites?
Yes. We build fast, mobile-first websites with service and city pages for local SEO, plus an AI chatbot that answers visitors and books jobs. Many clients start with a website and add AI call answering later.
What is a free capture audit?
A free 30-minute review of your Google presence, website, call handling and reviews. We show you where customers slip away and which fix would bring in the most jobs first. There is no obligation.
What is an AI receptionist?
An AI receptionist is a voice agent that answers your business calls 24/7. It greets callers by your business name, answers questions, qualifies the job and books it on your calendar.
What is an AI voice agent?
An AI voice agent is software that holds natural phone conversations. It can answer inbound calls, call back missed callers, follow up on quotes, collect reviews and re-engage past customers for you.
What is missed call recovery?
Missed call recovery follows up every unanswered call. An AI voice agent calls the person back or texts them within seconds, finds out what they need and books the job before they call a competitor.
What does a virtual receptionist do?
A virtual receptionist answers calls when you can't. It takes caller details, answers common questions, books appointments, transfers urgent calls and sends you a summary. Captivon's AI version works 24/7 without breaks.
What's the best AI receptionist for small businesses?
The best AI receptionist fits your trade, works with your current phone number and calendar, and calls back missed calls fast. Captivon builds and tunes each agent for home service businesses.
How much does an AI receptionist cost?
AI receptionist pricing depends on your call volume and the features you need. Captivon quotes each service separately with a clear monthly price, so you only pay for the services you choose.
How much does an after-hours answering service cost?
Live after-hours answering services usually charge per minute or per call, so costs rise on busy nights. Captivon quotes AI after-hours coverage as a monthly price, based on your expected call volume.
How does an AI phone answering service work?
You forward your business number to the AI after a set number of rings or after hours. It answers, asks your questions, books the job and texts you a call summary.
What are the advantages of AI answering services?
An AI answering service picks up day or night and calls back missed callers in under 30 seconds. You book more jobs, stop losing leads to voicemail and save on staffing costs.
What to look for in an answering service?
Look for 24/7 coverage, fast missed-call follow-up, scripts written for your trade, live transfer for emergencies, call recordings and clear monthly pricing. Check that it works with your phone number and calendar.
Will callers know they're talking to an AI?
You choose how your agent introduces itself. It speaks naturally and answers follow-up questions. Most callers care that someone picked up, understood the problem and booked a time that works.
Can I keep my business phone number?
Yes. We set up call forwarding on the number you already use. You choose when the AI answers: after a few rings, after hours, on weekends or for every call.
How long does AI receptionist setup take?
Captivon gets you live in about two weeks. We write the scripts, load your prices, service area and hours, connect your calendar and test every call flow with you before launch.
Find out how much business is slipping away.
Book a free 30-minute capture audit. We'll check your website, Google presence, calls and reviews, and show you the biggest fix first.